CRAZY BILL'S DELIVERY POLICY
For delivery with our goods and services sold through our website we have CanPar ship to the customers. CanPar ships nationwide, and internationally as well. When your order has been completely processed through our check out we will ship your order within 2 days of receiving the payment.
The delivery times are set by CanPar. If your order is sent within the province of Ontario it generally takes 2-4 business days. However if you live outside of the province of Ontario, delivery could take up to 7 business days. The delivery times are completely dependent on CanPar and their availability. With any other North American sales to the United States or with International shipping please take into consideration wait times with customs which are unforeseen delays at times and can make for deliveries to be a bit longer of a wait. CanPar does not deliver on weekends or holidays. The shipping costs and options are shown on our checkout and rush delivery is available at an extra cost. Taxes are added to your order and to the shipping costs as well. Currency exchange can be made on our end via email to make sales and transactions easier if applicable. We always provide the customer with a tracking number. Please contact us via email at firstname.lastname@example.org with any shipping or delivery concerns.
CRAZY BILL'S DELIVERY POLICY
STOP!! READ BEFORE USING PRODUCT IN ANY WAY OR FORM. PLEASE EXAMINE PRODUCT FOR ANY DAMAGE, IF GLASS WATER PIPE PLEASE DO A WATER TEST TO ENSURE THERE ARE NO LEAKS AND THAT IT IS FUNCTIONING PROPERLY.
ALL RETURNS MUST BE PRE-AUTHORIZED! PLEASE SPEAK WITH A SALES ASSOCIATE TO GET RETURN AUTHORIZATION BEFORE SENDING BACK ANY GOODS. NON-AUTHORIZED RETURNS WILL BE REJECTED BY OUR RETURNS MANAGER AND NO REFUND WILL BE ISSUED.
Crazy Bill’s is #1 in customer service but we maintain reasonable standards for returned items,as dictated to us by the manufacturers. As part of our reasonable terms and conditions of doing business together, you agree to notify Crazy Bill’s verbally or in email about any shipment shortages or invoice overcharges (incorrect prices, incorrect items, etc.) within 2 business days of reciept of the merchandise. After this time if Crazy Bill’s is notified of any shortage or overcharge it will be at the sole discretion of Crazy Bill’s to accept or deny any claim.
DUE TO SANITARY AND SAFETY ISSUES; VAPORIZER, GRINDER AND OTHER MANUFACTURERS WILL NOT LET US RETURN USED PRODUCTS. It is imperative that the customer return any USED products directly to the manufacturer where warranty cards are provided. This will assist the manufacturer in determining what went wrong with their product and improve future models. WE INSPECT ALL ELECTRONIC PRODUCTS BEFORE LEAVING OUR PREMISES.
ALL GENERAL MERCHANDISE RETURNS
1) WE CANNOT ACCEPT RETURNS OF USED MERCHANDISE OR ANY PARTIAL BOXES OF MERCHANDISE. All returns must be completely full boxes with all of their original packing materials. We are not allowed to issue “partial box credits”.
2) ALL PRODUCTS MUST BE RETURNED WITHIN 14 DAYS OF THE DATE OF INVOICE.
3) CREDITS WILL BE GIVEN AT THE PRICE PAID FOR THE ITEM OR THE CURRENT SELLING PRICE. Whichever is lower priced.
We thank you in advance for following our returns policy. We hope you understand our goal is to provide the best service possible.
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